After you have successfully placed your order, we will conduct a verification process and update you as soon as possible by email. After your order has been verified, you can expect to receive your order within 3 to 6 working days for East Malaysia and 1 to 2 weeks for West Malaysia. When your order is above RM 150.00 (excluding GST 6%), we will provide FREE DELIVERY and deliver your order directly to the address provided by you. Otherwise, you can choose to collect your order at our nearby store by just printing the Order Confirmation that was sent to you by email and bring it to our nearby store after 1 to 2 working days.
If your order is below RM 150.00, you will need to come to our nearby store to collect your order as we do not provide any Delivery services for order below RM 150.00. You can choose to collect your order from a list of our nearby stores in the Shipping Address page and once we have sent Order Confirmation to you by email, you can print it and bring it to our nearby store of your choice to collect your order after 1 to 2 working days.
Returns & Refunds Policy
Your satisfaction with our product is our main priority. If you have any problem or our product is not performing as it should, you may return it to us within 7 days (with proof of purchase) and we will exchange a new one for you. If you wish to return the product, please contact us via email (firstname.lastname@example.org) or call us at 082 - 242 358 within 7 days period. They will happily assist you in the return and issue your full refund in the same form of payment the purchase was made.